Your Privacy Matters

Privacy Policy

We take your privacy seriously. This policy explains what data we collect, how we use it, and your rights.

Quick Summary

Data We Collect

Vehicle numbers, entry/exit times, payment info, and contact details

How We Use It

To manage parking, process payments, and improve security

Data Protection

Bank-grade encryption and secure storage

Information We Collect

Automatically Collected Data

  • Vehicle registration number (license plate)
  • Entry and exit timestamps
  • Parking duration and location
  • Payment transaction records
  • Camera footage of vehicles

Information You Provide

  • Name and contact details (phone, email)
  • Payment method information
  • Vehicle details for registration
  • Company or residential address (if applicable)

Technical Information

  • Device information (mobile app users)
  • IP address and browser type
  • App usage statistics
  • Location data (when using mobile app)

How We Use Your Information

Primary Purposes

  • Managing parking entry and exit
  • Processing parking fees and payments
  • Sending booking confirmations and receipts
  • Providing customer support
  • Maintaining security and preventing fraud

Secondary Purposes

  • Analyzing parking patterns to improve service
  • Sending promotional offers (with your consent)
  • Complying with legal obligations
  • Improving our AI recognition systems

When We Share Your Data

We Share Data With

  • Payment processors (for transaction processing)
  • Parking facility owners/managers (for operations)
  • Law enforcement (when legally required)
  • Service providers (cloud hosting, analytics)

We Never

  • Sell your personal data to third parties
  • Share data for marketing without consent
  • Disclose information to unauthorized parties

Data Security

Security Measures

  • 256-bit SSL encryption for data transmission
  • Encrypted database storage
  • Regular security audits and penetration testing
  • Access controls and authentication
  • Automated backup systems
  • 24/7 security monitoring

Data Retention

  • Active user data: Retained while account is active
  • Transaction records: 7 years (tax compliance)
  • Camera footage: 90 days (security purposes)
  • Inactive accounts: Deleted after 2 years of inactivity

Important Notice

By using Bharat Parking services, you agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services. For parking facilities, your entry constitutes acceptance of our data collection practices necessary for operations.

Information We CollectHow We Use Your InformationWhen We Share Your DataData Security